Our jewelry is guaranteed for 3 months. Any breakage related to normal wear and tear is not covered. We offer free repairs only on chain/clasp, open ring or other manufacturing-related breakage. All repairs must be approved prior to each shipment.
How do I know if my jewelry is guaranteed?
Send us an email at firstname.lastname@example.org containing the proof of purchase, the reason for the breakage and a photo of it. We will respond to you as quickly as possible.